Reference

How boxflip Handles Your Personal Information

We built this policy to be straight with you about what data we collect, why we collect it, and what you can do about it.

No third-party data salesPayPal & Venmo account data securedYour rights, clearly statedContact us to request changesApplies to all eligible US states
Explore the Lobby Read FAQ
boxflip How boxflip Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold on your account, request a correction, or ask us to delete information, reach out through any of the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Include your registered email address and a brief description of your request so we can pull the right account record quickly.

Team online

Live Chat

Start a live chat session from your account dashboard. This is the fastest path for data access questions and account-specific privacy requests.

Email Support

Send your data request to our support email address listed in your account settings. Attach a copy of your government-issued ID for identity verification.

Account Settings

Some data preferences — like marketing email opt-outs and cookie choices — are managed directly inside your account settings without needing to contact us.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at boxflip is a process, not a promise. We use SSL encryption on every page, including checkout flows where your PayPal or Play+ card details pass through. Account passwords are stored as hashed values — we never see your raw password. Our data retention policy keeps your account records for as long as your account is active or as required by applicable law; once you close your account, we follow a defined deletion schedule for non-legally-required data.

SSL Encryption

Every page on boxflip runs over SSL, which means your login, payment, and personal data travel over an encrypted connection between your device and our servers.

Password Security

We store passwords as hashed values using industry-standard methods. Even our own team cannot read your password — only you can reset it through your registered email.

Cookie Controls

Session cookies keep you logged in and help us detect unusual login patterns. You can review and adjust cookie preferences inside your account settings at any time.

Data Retention Rules

We keep your data while your account is active and as long as law requires afterward. Once you close your account, non-legally-required records are removed on a defined schedule.

Common Questions About Your Privacy at boxflip

Here are the questions we hear most from people reading this policy. If your question isn't covered below, contact our support team through live chat or email — both channels are connected to staff who can pull your account record and give you a direct answer.

We collect your name, email, date of birth, mailing address, and government-issued ID details for identity verification. We also log device and session data to protect your account from unauthorized access.

When you use PayPal or Venmo to fund your account, your transaction data passes through those processors under their own privacy terms. We receive confirmation data only — we do not pass your personal profile to those platforms.

Yes. Send a data access request through live chat or support email with your registered email address and a valid ID. We will compile and share your account data within the timeframe required by applicable law.

Open your account settings and find the communication preferences section. You can turn off marketing emails there without contacting support. Transactional messages about your account and payments are still sent regardless of this setting.

We follow a defined retention schedule. Legally required records — such as transaction history — are kept for the period required by state and federal law. All other personal data is removed once that window closes.

We use session cookies for login state and analytics cookies to understand site usage. You can manage non-essential cookie categories through the cookie preference panel in your account settings or via your browser settings.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

Related pages

InfoLegalInfoThanksgiving JackpotInfoCoyote Nights

Related pages

boxflip United States Thunder Rocket Rush Coyote Nights College Basketball Odds Board Jukebox Jackpot