Reference

What You Agree To When You Use boxflip

Access to boxflip depends on where you are — eligibility is determined by state law, and we only accept accounts from states where online casino and sportsbook activity is permitted under local law.

State-law eligibility appliesAccount data protected under US privacy standardsPayPal, Venmo, Play+ transactions governed by these termsRight to request account dataContact path for legal queries
Explore the Lobby Read FAQ
boxflip What You Agree To When You Use boxflip
DATA AND ACCOUNT SECURITY

How boxflip Handles Your Data and Account Access

Your account security is built around standard US-market practices: SSL encryption on all data in transit, two-factor authentication available at login, and session timeouts on inactive mobile sessions. We retain account data for the period required by applicable state law and our payment processor agreements — including PayPal and Venmo transaction records — then follow a defined deletion schedule. You can request a full export of your personal data at any time through live chat or email.

Cookie Policy

We use session cookies to keep your account logged in and analytics cookies to understand page performance. You can manage cookie preferences in your browser settings at any time.

Data Retention

Transaction records — including PayPal deposits and Play+ card activity — are held for the period state law requires, then purged on a defined schedule. We do not hold data beyond what compliance needs.

Account Security

SSL encryption covers every login and payment session. Two-factor authentication is available; we strongly recommend enabling it, especially on mobile devices accessing the account wallet.

Data Request Process

To request an export or deletion of your personal data, contact us via live chat or email with your account details. We aim to fulfill verified data requests within the window state law requires.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Account Matters

If you have a question about these terms, want to request a copy of your account data, or need to flag a billing dispute on a PayPal or Venmo transaction, we have three contact paths available. Each one routes directly to our account and compliance desk — not a generic inbox — so your question reaches the right team without a chain of redirects.

Live Chat Start a live chat session from your account dashboard. The compliance desk handles data requests, terms questions, and transaction disputes during support hours.
Email Support Send your legal or account-data request to our support email. Include your registered account name and the specific query so we can respond without back-and-forth delay.
Account Help Center Our Help Center carries the current version of all policies, KYC steps, withdrawal verification procedures, and state eligibility rules in one place.

Common Legal Questions About Your boxflip Account

The questions below cover what we hear most from American players about account rights, data handling, transaction disputes, and state eligibility. If your question is not here, reach out through live chat or email and the compliance desk will respond directly.

Access depends entirely on your state's law. We only create accounts for players in states where online casino and sportsbook activity is permitted. Eligibility is checked at registration.

We collect the details needed to verify your identity, process payments via PayPal, Venmo or Play+, and fulfill withdrawals. This includes your name, address, date of birth, and payment account details.

Yes. Send a data export request through live chat or email with your registered account name. We fulfill verified requests within the timeframe required by applicable state law.

Start with our support desk via live chat or email and include the transaction date and amount. Most disputes are reviewed at the account level before any escalation to PayPal or Venmo directly.

We do not sell your personal data for marketing. Data is shared only with payment processors like PayPal and Play+ and with identity verification providers, as required to operate your account.

Account data is retained for the period state law and our payment agreements require after closure. Once that period ends, we follow a defined deletion schedule and do not retain data beyond it.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

Related pages

InfoPrivacy PolicyAppboxflip AppInfoJukebox Jackpot

Related pages

boxflip United States Coyote Nights boxflip Login FAQ Register